Pre-sales Service

Procurement Consultation

Our business personnel have rich industry experience and can provide professional lighting solutions according to customer needs

Sample Provision

We are well aware that you have high requirements for product quality and applicability. In order to let you understand our products more intuitively, we provide a wide variety of samples.

Customization Consultation

Provide customized solution consultation for special requirements, such as non-standard size, special connection method or special material. Evaluate the feasibility and cost of customization for you.

Cost Estimation and Quotation

Provide you with accurate cost estimation and detailed quotation sheet based on the type, specification, quantity, customization and other factors of the required product.

In-sales Service

Fast Delivery

We have abundant inventory, covering all kinds of products, and can respond to orders quickly and deliver in time. Ensure a more efficient service experience.

Order Tracking and Progress Feedback

ZHIYUE can inform you of the progress of the order at any time. From order confirmation, custom production, to packaging and delivery, you can know the product status at any time.

Quality Monitoring and Inspection Report Provision

We implement strict quality monitoring measures during the production process, including raw material inspection, semi-finished product inspection and finished product inspection. Detailed inspection reports can be provided for you at every link.

At the same time, ZHIYUE can arrange third-party quality inspection agencies to conduct random inspections or full inspections upon request, and provide fair inspection reports.

After-sales service

Accessories Supply

ZHIYUE has a complete spare parts inventory management system, which can provide various spare parts in a timely manner, effectively preventing the normal use of products from being affected by aging, wear, damage, etc.

Quality Assurance

We provide at least 1 year of quality assurance for all products. If there are quality problems with the products during this period, they will be repaired or replaced free of charge.

Quick Response

In a fast-paced era, we are well aware of the importance of timely response. To this end, we have formed a professional response team to ensure that we can respond to your questions quickly.

Are you troubled by the product selection and purchasing process?

Contact our knowledgeable team and we will be happy to guide you.

Submit Inquiry

We offer discounts for bulk orders, contact us for details!